COVID-19 Updates and Guidelines

We have been working tirelessly to maintain the same level of care for our families during the pandemic. Our primary goal is always the health and well-being of our guest families. We have suspended volunteer programs, stopped allowing visitors and maintained social distancing guidelines throughout the House. Our gradual re-opening will be a phased approach, and we will begin by admitting a limited number of families at a time. This will be accompanied by a robust set of procedures designed to protect families and staff to the greatest extent possible, including heightened cleaning and disinfection protocols, social distancing measures, wellness checks and use of personal protective equipment.

We will continue the  increased precautions we implemented at the start of COVID-19 to ensure the health and safety of our staff and families. This includes increased scheduled cleaning and around the House, temperature scans at the front desk and hand washing protocols that will be strictly followed for the foreseeable future. Volunteers and staff will slowly be incorporated in later phases. This safe and gradual process ensures the highest protection for families, staff and volunteers that we can provide.

We will continue to work closely with our Board of Directors, partner hospitals, local health authorities and RMHC Global to ensure we are taking every precaution to protect the children and families we serve and our team that serves them. We do not take this responsibility lightly. We will continue to keep you updated as we move forward through the various phases of program reinstatement. Thank you for supporting the House that Love Built!