Who can stay at the Ronald McDonald House Dallas?
The families of seriously ill or injured children who are receiving treatment at Dallas area hospitals. Priority is given to families who live more than 40 miles outside of Dallas city limits.
How do I get a room at the House?
Referrals must be made by a social worker, a member of the medical team, or a Medicaid caseworker where the child is being treated in Dallas.
All referrals are submitted online. If a social worker does not have access to the online referral system, they should contact the Front Desk. The Family Services team will assist them with obtaining access so they can submit referrals electronically.
Once the referral has been made, Ronald McDonald House Dallas staff will contact the family to confirm room request. We cannot guarantee placement until the day of need. Ronald McDonald House Dallas reserves the right to verify appointments with the medical service provider.
All adults, including patients 18 and older, staying in the house must have current, valid government-issued photo identification and pass a criminal background check.
What if I’m a returning family?
Returning families need to contact their social worker, a member of their medical team, or Medicaid caseworker and have them place a referral on their behalf. We do not allow families to self-refer.
How much does it cost?
Ronald McDoanld House Dallas provides all guest families with lodging, nutritious meals, laundry facilities, and many other supportive services at no cost. While families are never required to pay for their stay, donations are always welcomed and help offset the cost of providing these essential services. No family is ever turned away or denied services because of an inability to donate.
What are Ronald McDonald House Dallas’ hours?
The House is accessible to families 24-hours a day, 365 days a year.
How big is Roanld McDonald House Dallas?
Ronald McDonald House Dallas can accommodate 89 families each night in private rooms. The House also contains multiple playrooms for kids of all ages and interests, a library, media room, craft room, chapel, meditation garden, laundry rooms, fitness center, and outdoor play areas, including a splash pad.
Are meals provided?
Yes, all meals are provided at no cost to our families. Our Chef, Sous Chef, and dedicated volunteers work together to prepare nutritious breakfasts, lunches, and dinners each day. Through our Meals That Heal program, volunteer groups regularly prepare and serve meals alongside our kitchen team. Ronald McDonald House Dallas is proud to be one of the few Houses that provides three fresh meals a day, 365 days a year, ensuring families have one less thing to worry about while caring for their child.
What if I don’t have a way to get to the hospital where my child is staying?
Ronald McDonald House Dallas provides scheduled transportation to surrounding partner hospitals for guest families through our House van service. Families needing transportation are asked to sign up on the transportation sheet located at the Front Desk. Van runs are provided according to the established schedule and are subject to staffing availability.
How long do families stay at Ronald McDonald House Dallas?
A family can stay at the House as long as the child is undergoing treatment/care at our local hospitals.
How is Ronald McDonald House Dallas funded?
Ronald McDonald House Dallas is primarily operated with funds raised through donations made by individuals, organizations, and corporations in the communities we serve.
How can I support Ronald McDonald House Dallas?
There are many meaningful ways to support Ronald McDonald House Dallas, with donations and volunteering being two of the most impactful. The generosity of our community makes it possible for us to provide comfort, care, and essential services to families every day. Our volunteers are the heart of the House, giving their time and talents to help create a welcoming, home-like environment for the families we serve. Together, donors and volunteers make our mission possible.
Do local McDonald’s fund Ronald McDonald House Dallas?
Local McDonald’s restaurant owner/operators generously fund portions of the annual operating costs of the House. However, the majority of the annual operating income comes from individuals and other corporate donors.
Parents don’t know when their child will need medical help. But they should know they can always access the care they need. And with your help, we can support them all throughout their journey.
